Propane FAQ 

  • I've moved into a new place, and it has propane. What do I need to know? 
  • I'm interested in getting propane. What size tank should I get?
  • What is a regulator? A pigtail?
  • What is Carbon Tax?

I've moved into a new place, and it has propane. What do I need to know? 

Check for a sticker or something that identifies the company servicing the tank. If there are no stickers on the tank, open the dome and see if there is anything identifying a propane company such as a tag, sticker, etc. SIS keeps records of all tanks we service, and can easily tell you if we've serviced your tank before.
Other things you should consider:
If you rent your home, contact your landlord for information about the propane company servicing the tank.
When the propane is delivered, have the driver show you what propane smells like. Knowing what propane smells like will help you know if there is ever a leak in your tank.
Also, keep in mind the following:
Septic tank location: A propane truck is heavy enough that thick concrete septic tank covers and lids are easily broken when run over.
Overhead power lines: propane delivery trucks are quite tall, and at night, the driver might not see low hanging power lines.
Sprinkler systems: Many yards with sprinkler systems can be damaged if a service truck runs over any part of the irrigation system.
Driveways: propane delivery trucks are quite big, and may have trouble navigating steep or winding driveways.
Pets: if you keep pets outside during the day, and there is a chance they could get out if a gate, etc, is left open, please alert the driver in advance.
Check for a sticker or something that identifies the company servicing the tank. If there are no stickers on the tank, open the dome and see if there is anything identifying a propane company such as a tag, sticker, etc. SIS keeps records of all tanks we service, and can easily tell you if we've serviced your tank before.

Other things you should consider:

  • If you rent your home, contact your landlord for information about the propane company servicing the tank.
  • When the propane is delivered, have the driver show you what propane smells like. Knowing what propane smells like will help you know if there is ever a leak in your tank.

Also, keep in mind the following:

  • Septic tank location: A propane truck is heavy enough that thick concrete septic tank covers and lids are easily broken when run over.
  • Overhead power lines: propane delivery trucks are quite tall, and at night, the driver might not see low hanging power lines.
  • Sprinkler systems: Many yards with sprinkler systems can be damaged if a service truck runs over any part of the irrigation system.
  • Driveways: propane delivery trucks are quite big, and may have trouble navigating steep or winding driveways.
  • Pets: if you keep pets outside during the day, and there is a chance they could get out if a gate, etc, is left open, please alert the driver in advance

I'm interested in getting propane. What size tank should I get?

The size of tank you need depends on your propane requirements. If you're using propane for a fireplace, you would require a 40 gallon or 80 gallon tank. On the other hand, if you require propane to run a generator, you would need a very large tank.

SIS sells the following tank sizes:

  • 100lb (approx. 91 litres)
  • 40 Gallon (approx. 180 litres, 200 lbs)
  • 80 Gallon (approx. 360 litres, 400 lbs)
  • 500 Gallon (approx. 1,514 litres)
  • 1000 Gallon (approx. 3,028 litres)

SIS rents the following tank sizes:

  • 80 Gallon (approx. 360 litres, 400 lbs)

Contact SIS Propane to talk with one of our service representatives, who will help determine the right tank for your needs.

What is a regulator? A pigtail?

A regulator controls the flow of gas, and lowers the pressure from the tank to the appliance.

A pigtail is a hose that moves fuel from the propane tank to the regulator.

What is Carbon Tax?

Carbon Tax is a broad-based tax on fuels such as gasoline, diesel, natural gas, coal, and propane. The carbon tax is based on the carbon dioxide equivalent emissions from each type of fuel.

For more information about the Carbon Tax, please visit http://www.fin.gov.bc.ca/tbs/tp/climate/A1.htm

Contact SIS Propane:

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Phone: 1 888 721 2216
Email: sispropane@telus.net

Mailing Address:
2-2563 Penrhyn Street
Victoria, BC V8N 1G2

Office Hours:
8am to 4pm Mon-Fri